Effective Date: 01.09.2024

ASMI Limited (“we,” “us,” “our”) respects your privacy and is committed to protecting the personal data of our clients, visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.asmilimited.com (the “Website”) or use our services, including IT Infrastructure Management, Support Services, Software Services, Documentation, and Consulting. By accessing our Website or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Company Information

ASMI Limited
Flat A, 8/F, Kingswell Commercial Tower
171 Lockhart Road, Wan Chai, Hong Kong
Email: [email protected]

2. Information We Collect

We may collect the following types of personal and non-personal information from you when you interact with our Website or services.

2.1 Personal Information

Personal information is any information that identifies or can be used to identify you directly or indirectly. The types of personal information we may collect include:

• •  Contact Information: such as your name, email address, phone number, and postal address.

• •  Account Information: if you create an account, we collect login credentials such as your username and password.

• •  Payment Information: if you purchase services, we may collect billing details such as payment card numbers, billing addresses, and other financial information.

2.2 Non-Personal Information

Non-personal information is data that does not directly identify an individual. The types of non-personal information we may collect include:

• •  Usage Data: information about how you interact with our Website, including your IP address, browser type, time spent on the Website, and the pages you visit.

• •  Device Information: details about the device you use to access our Website, including the operating system, device type, and browser.

2.3 Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to collect information about your interactions with our Website. Cookies are small text files stored on your device that help us improve your experience, analyze website traffic, and track usage patterns.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of the Website.

3. How We Use Your Information

We use your information to provide and improve our services, enhance your experience on our Website, and communicate with you. Specifically, we use your information for the following purposes:

3.1 Service Delivery

• •  To process and manage your orders, payments, and service requests.

• •  To provide IT Infrastructure Management, Support Services, Software Services, and other consulting services you have requested.

3.2 Communication

• •  To respond to your inquiries and provide customer support.

• •  To send you updates, newsletters, and promotional materials (only if you have opted in to receive such communications).

• •  To notify you of changes to our services or policies.

3.3 Improvement and Analytics

• •  To analyze usage patterns and improve our Website’s performance and content.

• •  To enhance and develop new features for our services.

3.4 Legal and Compliance

• •  To comply with legal obligations, such as financial and tax reporting, or respond to legal requests and prevent fraud.

• •  To enforce our terms and conditions, and protect the rights, privacy, safety, and property of ASMI Limited, our users, and the public.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with third parties in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in delivering our services. These providers may include payment processors, IT support, cloud service providers, and marketing agencies. We ensure these service providers handle your information in compliance with this Privacy Policy.

4.2 Legal Obligations

We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction. We will ensure that the new entity continues to protect your information in accordance with this Privacy Policy.

5. Data Security

We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, or destruction. These measures include encryption, secure servers, firewalls, and access controls. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary based on the nature of the data and the services provided.

7. Your Rights and Choices

You have certain rights and choices regarding your personal information, including:

7.1 Access and Correction

You may request access to the personal information we hold about you and request corrections if any information is inaccurate or incomplete.

7.2 Deletion

You may request that we delete your personal information, subject to certain legal or contractual restrictions.

7.3 Opting Out of Marketing Communications

If you no longer wish to receive marketing communications from us, you may opt out by clicking the unsubscribe link in our emails or contacting us directly at [email protected].

7.4 Cookie Preferences

You may manage your cookie preferences through your browser settings, or opt out of certain tracking technologies.

8. International Transfers

Your personal information may be transferred to, stored, or processed in countries outside your country of residence. These countries may have different data protection laws than your home country. When we transfer your information internationally, we will take appropriate measures to ensure your data remains protected in accordance with this Privacy Policy.

9. Children’s Privacy

Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 18 without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and the “Effective Date” at the top will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us at:

ASMI Limited
Flat A, 8/F, Kingswell Commercial Tower
171 Lockhart Road, Wan Chai, Hong Kong
Email: [email protected]

By using this Website or our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.